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Archived from groups: 24hoursupport.helpdesk,alt.comp.hardware,alt.comp.hardware.pc-homebuilt (More info?)
Hello all,
I appologize in advance for crossposting in 3 different groups, but I'm
unsure what the appropriate topic this issue falls under:
First I want to say upfront that I am a systems engineer/builder/network
engineer and have been dealing with hardware for years now so I am truely
experienced and am using this as a last resort to figure out a problem I am
having with a clients PC system. Her system is a custom build tower she
purchased on QVC some 3 years ago.
The client I have came to me 2 years ago to have the bad motherboard
replaced. It was a GigaByte board with an AthlonXP processor, I replaced it
with an exact model and everything worked for over a year and half. Well
last fall the client comes to me again with major issues of Windows slowing
down, crashing, not working and it was determined that her powersupply was
going bad and the motherboard was damaged (bulgding/leaking capacitor). I
replaced both of these items last fall with an Antec 350 PSU and a albatron
motherboard and again her system worked *great* in my office lab area. I
thoroughly tested these prior returning the system to her
I returned it to her and she was using it just fine till last month when she
contacted me again as to having major slowdown/crashing problems that were a
result of a knocking noise. I diagnosed the problem as a failing Samsung
hard drive, replaced it with a Maxtor 7200rpm drive this past weekend.
Again in my labs this system was working great. Windows installed very
fast, everything was very responsive so again I dropped off the tower at her
house.
Today I got a call from her stating that when she plugged system up it
breifly worked before she stated that Windows XP began running very very
slowly and then with a few errors and reboots the system simply wouldn't
start, at all. She would power it up, only fans would spin, no beeps, no
signal to the monitor, no response whatsoever.
This has TRUELY got me baffled and I'm wondering if this doesn't have
something to do with an electrial problem in the house? Would it or could
that be the source? Each of the several times I have worked on her system
the system ran great at my office after working on it. Most of the hardware
has been replaced except a stick of Kingston DDR ram, otherwise the
motherboard, powersupply, and hard drive have been replaced. I simply am at
a loss for what would allow the system to work great at my office and then
at her house instantly develop serious problems.
Brad
Hello all,
I appologize in advance for crossposting in 3 different groups, but I'm
unsure what the appropriate topic this issue falls under:
First I want to say upfront that I am a systems engineer/builder/network
engineer and have been dealing with hardware for years now so I am truely
experienced and am using this as a last resort to figure out a problem I am
having with a clients PC system. Her system is a custom build tower she
purchased on QVC some 3 years ago.
The client I have came to me 2 years ago to have the bad motherboard
replaced. It was a GigaByte board with an AthlonXP processor, I replaced it
with an exact model and everything worked for over a year and half. Well
last fall the client comes to me again with major issues of Windows slowing
down, crashing, not working and it was determined that her powersupply was
going bad and the motherboard was damaged (bulgding/leaking capacitor). I
replaced both of these items last fall with an Antec 350 PSU and a albatron
motherboard and again her system worked *great* in my office lab area. I
thoroughly tested these prior returning the system to her
I returned it to her and she was using it just fine till last month when she
contacted me again as to having major slowdown/crashing problems that were a
result of a knocking noise. I diagnosed the problem as a failing Samsung
hard drive, replaced it with a Maxtor 7200rpm drive this past weekend.
Again in my labs this system was working great. Windows installed very
fast, everything was very responsive so again I dropped off the tower at her
house.
Today I got a call from her stating that when she plugged system up it
breifly worked before she stated that Windows XP began running very very
slowly and then with a few errors and reboots the system simply wouldn't
start, at all. She would power it up, only fans would spin, no beeps, no
signal to the monitor, no response whatsoever.
This has TRUELY got me baffled and I'm wondering if this doesn't have
something to do with an electrial problem in the house? Would it or could
that be the source? Each of the several times I have worked on her system
the system ran great at my office after working on it. Most of the hardware
has been replaced except a stick of Kingston DDR ram, otherwise the
motherboard, powersupply, and hard drive have been replaced. I simply am at
a loss for what would allow the system to work great at my office and then
at her house instantly develop serious problems.
Brad