Newegg Confirms Counterfeit Core i7s Shipped
Newegg quickly follows up with its customers after initially down-playing the situation as a wrong shipment of "demo" CPUs.
A quick follow-up to the story that broke out about Newegg shipping counterfeit/fake Intel. After Intel announced an investigation into the shipment from, Newegg now issues the following statement:
Read our initial report here, and its follow-up here.
Newegg is currently conducting a thorough investigation surrounding recent shipments of questionable Intel Core i7-920 CPUs purchased from Newegg.com.Initial information we received from our supplier, IPEX, stated that they had mistakenly shipped us "demo units." We have since come to discover the CPUs were counterfeit and are terminating our relationship with this supplier. Contrary to any speculation, D&H Distributing is not the vendor that supplied us with the Intel Core i7-920 CPUs in question.Newegg's top priority is to proactively reach out to all customers who may have been affected to ensure their absolute satisfaction. We have already sent out a number of replacement units and are doing everything in our power to resolve the matter promptly and with the least amount of inconvenience to our customers.We have always taken pride in providing an exceptional experience for each customer, and we apologize for any inconvenience to our valued customers. We take matters like this extremely seriously, and are working in close cooperation with Intel and the appropriate law enforcement authorities to thoroughly investigate this incident.
Intel confirmed earlier today that it did indeed see fake Core i7 processors.
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Shadow703793 Kudos to newegg! Now the question is, who actually counterfeited the i7s in the first place.Reply -
LATTEH Newegg is awesome if i got a counterfit i7 i would be pissed at first but because of how awesome newegg is they will RMA it :DReply -
digitalrazoe NewEgg -- Good job .. D&H .. if you got on the ball to put this to rest Good job to you too!! IPEX --- Never EVER mess with a person and their CPU!!! we will rip you a new one! OOPs newegg already did !!Reply -
mianmian Newegg got a sort of Man-in-the-Middle attack ....Reply
It should directly order from Intel, not some stupid IPEX. -
Shadow703793 mianmianNewegg got a sort of Man-in-the-Middle attack ....It should directly order from Intel, not some stupid IPEX.Agreed, especially considering the volume of CPUs,etc that Newegg buys.Reply