Troublesome 16-pin connector sidelines $30,000 H200 Hopper GPU — repair technician saves the data center day by fixing power port

H200 NVL 16-pin repair
(Image credit: northwestrepair - YouTube)

There have been numerous 16-pin power connector blow-ups recorded by customers over the past few years on both consumer gaming cards and prosumer cards — and now this badly-designed connector saga has also (sort of) hit datacenter GPUs. Resident repair technician northwestrepair recently published a YouTube video of themself fixing a dead $30,000 H200 Hopper datacenter GPU with a busted 12VHPWR connector.

Unlike most 16-pin disaster stories, the damage to the connector on this H200 GPU was thanks to user error, not faulty design. Northwestrepair discovered most of the pins were bent and damaged, suggesting whoever handled the GPU likely smashed the power cable into the power connector too aggressively.

Nvidia H200 NVL repair (does not power on) - YouTube Nvidia H200 NVL repair (does not power on) - YouTube
Watch On

Luckily the repair technician managed to fix the problem: they took a spare 16-pin power connector and swapped the four sense pins in the spare connector with the broken pins in the H200's 16-pin connector. This took some work — northwestrepair had to cut and trim the new pins to the same shape as the old pins and then solder the pins to the H200's power connector.

The repair didn't come without some hiccups: halfway through the repair, northwestrepair accidentally soldered the sense pins in the wrong order. To fix this, they swapped the sense cables on the plug — connecting the sense pins to the PCB to match the (now) misaligned sense pins.

Despite this, the card failed to power on due to a short somewhere on the PCB itself related to the sense pins. So instead of fixing that, northwestrepair opted to bypass the pins altogether by disconnecting the resistor connecting the sense pins to the card. This restored power to the card, and the card was then returned to the customer without further testing (the H200 doesn't support consumer desktop motherboards) — though northwestrepair noted in the comments that the customer confirmed the GPU was working but did not pay them for their efforts.

The H200 is an older GPU at this point, based on Hopper architecture. NVIDIA made multiple variants, but the one fixed in this article was the PCIe version featuring 16,896 CUDA cores, 132 SMs, 50MB of L2 cache, 600W TDP, 141GB of HBM3e memory, and a PCIe 5.0 x16 interface. Regardless of its age, an Nvidia H200 GPU retails for around $30,000.

Google Preferred Source

Follow Tom's Hardware on Google News, or add us as a preferred source, to get our latest news, analysis, & reviews in your feeds.

Aaron Klotz
Contributing Writer

Aaron Klotz is a contributing writer for Tom’s Hardware, covering news related to computer hardware such as CPUs, and graphics cards.

  • edzieba
    This is the 5th? 6th? article now based on one youtube channel. And the actual story is:
    - Customer bends connector pins
    - Youtuber solders new connector on incorrectly
    - Youtuber bodges around the failure
    - Youtuber returns it anyway, untested
    Why is this news?

    On top of that, "the H200 doesn't support consumer desktop motherboards" is just plain false: the only unusual thing you need to use a H200 NVL on a regular desktop board is provide it sufficient airflow because it has no built-in fan. Plug it into a normal PCIe 16x slot, provide it sufficient power, and install the correct driver.
    Reply
  • Imaletyoufinish
    edzieba said:
    This is the 5th? 6th? article now based on one youtube channel.
    No this is NorthwestRepair. The other articles I've seen here are based on NorthridgeFix. Those are 2 completely different YT channels and repair men and apparently they don't like each other either as Northwest memes Northridge a lot. This is the first article I've read that mentions NorthwestRepair at all.
    Reply
  • umeng2002_2
    edzieba said:
    This is the 5th? 6th? article now based on one youtube channel. And the actual story is:
    - Customer bends connector pins
    - Youtuber solders new connector on incorrectly
    - Youtuber bodges around the failure
    - Youtuber returns it anyway, untested
    Why is this news?

    On top of that, "the H200 doesn't support consumer desktop motherboards" is just plain false: the only unusual thing you need to use a H200 NVL on a regular desktop board is provide it sufficient airflow because it has no built-in fan. Plug it into a normal PCIe 16x slot, provide it sufficient power, and install the correct driver.

    Probably even written by AI
    Reply
  • ezst036
    edzieba said:
    This is the 5th? 6th? article now based on one youtube channel.
    Tom's Hardware
    Northwestrepair's Hardware
    Reply
  • Stink Fush
    Clickbait shite.
    Reply