Nvidia GPU partners reportedly cheap out on thermal paste, causing 100C hotspot temperatures — cheap paste allegedly degrades in a few months

Nvidia GeForce RTX 4090
(Image credit: Nvidia)

Nvidia's AIB (Add-in Board) partners have allegedly been caught using dirt-cheap thermal paste in their latest GeForce RTX 40-series products, which are among the best graphics cards. Igor Wallossek from Igor's Lab reports that thermal paste deterioration has escalated into a severe problem for many RTX 40 series customers, where faltering cards see hotspot temperatures reach over 100 degrees Celsius, causing fan speeds to spike to almost 100%. The thermal paste allegedly performs exceptionally well on day one but quickly deteriorates on a scale of months (not years).

Wallossek's journey started when he began getting reports from readers revealing poor cooling performance on their RTX 40-series graphics cards. In two articles covering an RTX 4080 Gallardo and RTX 4080 TUF Gaming, he discovered that poorly made thermal paste was the sole cause of the problems. Re-pasting the cards immediately rectified the issue and brought temperatures back to normal.

Wallossek found that this problem isn't specific to a limited number of partners. Most, if not all, of Nvidia's partners seemingly use the same thermal paste supplier. The company supplies a cheap thermal paste to Nvidia partners, delivering superb day-one performance but deteriorating much faster than standard thermal paste.

However, to confirm the paste was bad, he tested the thermal paste material from a brand new RTX 4080 Gallardo to see how it performed. In testing, at 60 degrees Celsius, Wallossek found that the paste's performance at very low thickness is outstanding, almost too good to be true — it performed on par with some of the best thermal paste applications, including Thermal Grizzly's Kryonaut.

However, Wallossek later noticed that the thermal conductivity of the RTX 4080 Gallardo's paste worsens with thicker applications. Thicker layers turn the paste from performing on par with the best thermal paste to performing like mainstream pastes, like the Arctic MX-6. The paste's performance is good regardless; however, the amount of performance deviation was quite unusual.

Finally, Wallossek took a microscope to the RTX 4080 Gallardo's paste to see its individual properties. Sure enough, the paste is a cheaply made formula with a weird oily mixture that dries up in minutes if you wipe it with your finger. It also has particles of up to 16 µm, which Wallossek says is too big for a thermal paste application. Massive particles of aluminum oxide have been added to the paste to achieve higher thermal conductivity easily in the short term, but quickly reduce its effectiveness in the long term as the particles create enough space for the oily paste to run through and out of the particles altogether, causing the paste to dissolve quickly.

The good news is that this issue is relatively easy to rectify. Most aftermarket graphics cards aren't incredibly difficult to tear down, and replacing the paste is done with the same method as applying thermal paste to a CPU. Good thermal paste is also very easy to come by, with many good options under $10.

Aaron Klotz
Contributing Writer

Aaron Klotz is a contributing writer for Tom’s Hardware, covering news related to computer hardware such as CPUs, and graphics cards.

  • mhmarefat
    Most, if not all, of Nvidia's partners seemingly use the same thermal paste supplier. The company supplies a cheap thermal paste to Nvidia partners, delivering superb day-one performance but deteriorating much faster than standard thermal paste.
    This is criminal activity. Literal scam.
    Reply
  • BTM18
    You can't just replace your Thermal paste. It's a lot more complicated. If you take it apart, you will need to replace all the thermal pads. Reuse is a bad idea. What thickness pads do you need ? Who knows? Better not get that wrong.
    Kind of irresponsible to recommend folks tear apart their cards without more info on how complicated it can be..
    Reply
  • coolitic
    BTM18 said:
    You can't just replace your Thermal paste. It's a lot more complicated. If you take it apart, you will need to replace all the thermal pads. Reuse is a bad idea. What thickness pads do you need ? Who knows? Better not get that wrong.
    Kind of irresponsible to recommend folks tear apart their cards without more info on how complicated it can be..
    You do not need to replace the thermal pads in my experience. The only thing really "complicated" imo is it likely voiding your warranty depending on which AIB-partner it's from.
    Reply
  • jrhansen
    coolitic said:
    You do not need to replace the thermal pads in my experience. The only thing really "complicated" imo is it likely voiding your warranty depending on which AIB-partner it's from.
    Well several countries have rules that kinda makes the "Waranty void" sticker if opened illegal and not a reason to revoke the waranty. However they can propably come up with various reasons to draw the dispute out saying it's you that damaged the card if it breaks so the custommer in the end gives up and just pays for the repair or goes out buying a new card
    Reply
  • Aurn
    Well, I hope I won’t have to do this, because it will be very difficult for me ; I can barely do any PC building :( I haven’t noticed bad temperatures with my Asus 4070 Dual, but maybe I haven’t used it enough in games? I got it in October last year. Still, I played Hogwarts Legacy with it a LOT, so I’m not sure what to think.

    Instead of thermal paste, I have seen Honeywell’s PTM7950 pads highly recommended, but it seems impossible to find here in Switzerland
    Reply
  • jlake3
    It would be nice to get a complete list of who's affected and who's not. Igor seems to have caught Asus and Manli via teardown, and he makes reference to PNY and Palit but doesn't point to specific models or incidents for them.

    Manli is owned by the same parent company as Inno3D and Zotac, which puts them under heavy suspicion in my mind as well. Palit owns Gainward, KFA2, and Galax, and while I'm not ready to fully condemn Palit or PNY without a specific model being cited... I'd put both of them and all Palit's sub-brands under some level of suspicion.

    I think that just leaves just MSI and Gigabyte as major, western-market Nvidia AIBs that are not directly or indirectly linked to a brand mentioned in the intro of the Igor's Lab article.

    Meanwhile on the AMD and Intel side, it seems that ASRock, Acer, Sapphire, Powercolor, Sparkle, XFX, and VisionTek are not yet implicated nor are under the same corporate umbrella as a company implicated.
    Reply
  • Alvar "Miles" Udell
    Amazing how if it degrades in a period "of months" and we are 20 months after the 4080's release and this hasn't been widely reported since then, I'd say it's become an issue relatively recently. Personally I wouldn't buy any non Super RTX 4000 series card if only to ensure the power connector is 12V-2x6 and not 12VHP.
    Reply
  • Pierce2623
    coolitic said:
    You do not need to replace the thermal pads in my experience. The only thing really "complicated" imo is it likely voiding your warranty depending on which AIB-partner it's from.
    That’s actually completely dependent on the pad. Cheap ones will rip apart with part stuck to the heatsink and part stuck on your VRAM and VRMs.
    Reply
  • Pierce2623
    Alvar Miles Udell said:
    Amazing how if it degrades in a period "of months" and we are 20 months after the 4080's release and this hasn't been widely reported since then, I'd say it's become an issue relatively recently. Personally I wouldn't buy any non Super RTX 4000 series card if only to ensure the power connector is 12V-2x6 and not 12VHP.
    To be fair the 4070 just used an 8 pin but the 4070 super is sort of a better purchase. It’s about 10% more money for 10% more performance so it’s kind of a wash.
    Reply
  • thisisaname
    Paste just good enough to last the warranty out?
    Reply