AT&T ISP Review & Reader Survey Results

Pricing: 2 ¼ Stars

Unfortunately, our efforts to contact each ISP about their "just for Internet" and "after promotional rate" pricing ended with disappointment. Most websites insist that you input a valid address to determine if they can even provide you with service before revealing what you'll pay, and direct calls/emails to non-sales representatives yielded few results.

However, after much digging (and providing the address of a friend who was in a serviceable region), I found a page buried in AT&T's website detailing the different tiers and individual pricing for all of its Internet plans. Not all of these plans are available everywhere AT&T Internet service is offered. Below are AT&T's complete DSL Internet service offerings, with unbundled pricing and terms:

Swipe to scroll horizontally
AT&T DSL PlansSpeedPromotional Rate TermMinimum Contract TermStand-Alone PricePrice to Performance
Express InternetUp to 1.5 Mb/s12 Months12 Months$25/month$16.66 per Mb/s
Pro InternetUp to 3 Mb/s12 Months12 Months$30/month$10 per Mb/s
Elite InternetUp to 6 Mb/s12 Months12 Months$35/month$5.83 per Mb/s
Max InternetUp to 12 Mb/s12 Months12 Months$40/month$3.33 per Mb/s
Max Plus InternetUp to 18 Mb/s12 Months12 Months$45/month$2.50 per Mb/s
Max Turbo InternetUp to 24 Mb/s12 Months12 Months$55/month$2.29 per Mb/s
Power 45 InternetUp to 45 Mb/s12 Months12 Months$65/month$1.44 per Mb/s

Our readers were quick to point out their disappointment in the price-to-performance ratio of AT&T's DSL Internet service, with our survey results showing AT&T with a mediocre 2 ¼ (2.32, actual average) stars on a scale of five stars for pricing, and only 2 ½ stars (2.54) for performance. With only a few dollars separating each plan's modest bandwidth, a standalone bid for monthly Internet service doesn't seem like a great offering.

Derek Forrest
Derek Forrest is a Contributing Writer for Tom's Hardware US. He writes hardware news and reviews gaming desktops and laptops.